How it works

Four steps. No mystery.

How a company gets from an AI subscription nobody uses to one that answers like someone who works here. Fast Forward is the first two steps, for 990 €. The other two only happen if the first two say they are worth it.

The sorting order

Four piles, in this order.

Every friction we hear lands in exactly one of them, or in none of them: not enough hands, not enough budget, a role nobody filled. Where it lands decides what to do about it, and a good half of what lands here is not something we sell.

  1. 01

    Broken process

    The work itself is tangled, or the whole thing stops when one person is away. No tool fixes that, and buying one makes it permanent.

  2. 02

    Missing tool

    The process is sound, nobody has the thing that does it. Often not an AI thing at all.

  3. 03

    Missing context

    The tool is there, it just doesn't know your company, and what it would need to know sits in two people's heads. This is where most of it lands.

  4. 04

    Missing agent

    The context is written down, so now something can run on it. Last, on purpose.

Buying software to hold a broken process carves the mistake in stone, then bills you monthly for it.

The four steps

Map, write, build, run.

The first two are Fast Forward. The last two are quoted one at a time, after the map, and only if you want them.

  1. 01

    Map

    In Fast Forward

    How the work actually runs. Problems land in one of four piles: broken process, missing tool, missing context, missing agent. In that order, on purpose.

    What happens
    One structured interview with whoever runs the place. Every friction we hear gets sorted into one of the four piles, or named as none of them, and costed in the hours you declared, while you are still in the room.
    What you get
    The map: what is actually broken, ranked, with an impact and effort matrix over the tools and agents worth putting in place.
    What it costs you
    About two hours of your time, plus a ten-minute form beforehand.
  2. 02

    Write

    In Fast Forward

    What your company knows, written down once, ready to drop where your current AI tool can read it.

    What happens
    We turn that interview into your context, and we read what already exists: your site, your org chart, the process notes nobody has opened in a year. Numbers go in as dated markers, never as a live state.
    What you get
    The brain: plain markdown, one page per subject, ready to install wherever your current AI tool can read it.
    What it costs you
    Forty-five minutes, at the handover. That is the last of your time we ask for.
  3. 03

    Build

    Quoted separately

    The tools and agents the map asked for. One milestone at a time, one number each. After 02, not before.

    What happens
    We build what the map asked for, in the order the map gave. Each milestone is quoted on its own and declares the one number it is meant to move before anyone starts.
    What you get
    A working thing, and the number to judge it by.
    What it costs you
    Quoted per milestone. Stop after any of them and keep what has been delivered.
  4. 04

    Run

    Optional, monthly

    You use it daily, it stays current. We propose the corrections, you approve them: five minutes a month. Yours to export whenever you like.

    What happens
    Daily use is what keeps context alive: a question that comes back empty, a correction you type into a chat, the same question asked three times. We turn those into proposed edits. You approve them, or you do not.
    What you get
    Context that stays true, and stays yours.
    What it costs you
    Five minutes a month. What happens after Fast Forward is a choice, not a subscription you are already in.
  • Paid first
  • One number per project
  • Stop at any milestone
No ambiguity

What you get with Fast Forward.

Fast Forward is not a transformation programme, and two hours will not run one. It lays the base: the work named and ranked, and enough of your company written down that the AI you already pay for stops answering like a stranger.

Day 1
01

Context capture interview

2 hours
02

Document ingestion

site, org chart, procedures
In between
Track21 writes it up
You do nothing.
Day 4

Handover session

45 min
03The report
04Your company brain v1.0
01

Context capture interview

Two hours with whoever actually runs the place. We come out with your main frictions, costed in the hours you declared, and with how the work really runs, in your words rather than in a process diagram.

02

Document ingestion

Your site, your org chart, the notes and procedures that already exist somewhere. You send them, we do the reading. Nothing to write, nothing to prepare.

45′

Day 4, in the handover session

We walk through the report and the actions worth taking first, then open the brain with you: what is in it, where to drop it, and what to ask it on day one. Both are yours at the end of the session. You do not get emailed a file and left to work it out.

03

The report

What the interview concluded, the use cases ranked on an impact and effort matrix, and the next steps worth taking straight away. Some of them you can do yourself, and it says which.

04

Your company brain, version 1.0

What your company knows, written down once, in plain markdown, one page per subject. You walk out able to drop it into Claude, Copilot or ChatGPT the same afternoon.

Scope

Your company brain, version 1.0.

Two hours and a handful of documents cannot hold everything a company knows. What comes out of Fast Forward is version 1.0: real, usable, and deliberately partial. We would rather write that here than let you find out in week three.

What it is enough for

Ask your AI the questions you asked it last week. The answers come back different. That is the whole test, you can run it yourself the day you get it, and it is the only proof worth anything.

What it is not

It is not complete, not installed on your systems, and not maintained. It starts ageing the day it is written. Filling it out, keeping it true and putting agents on top of it is real work, and it is quoted separately.

Two hours will not hold everything your company knows. They will hold enough to change the answers you get tomorrow.

The way in

Fast Forward

990 €

Two hours, then forty-five minutes. No homework, no discovery phase, nothing to prepare.

Included
  • The context capture interview: two hours, with whoever runs the place.
  • Document ingestion: your site, your org chart, your process notes, read and folded in.
  • The handover session: forty-five minutes, where both deliverables are walked through and handed over.
  • The report: conclusions, use cases ranked by impact and effort, next steps you can take the same week.
  • Your company brain v1.0: plain markdown, ready to install.
Not included
  • Installing it on your systems. We show you how at the handover, you drop it in.
  • Keeping it current after we hand it over.
  • Any tool or agent the report recommends. Those are quoted one at a time, after the map, and only if you want them.

You needa paid AI subscription: Claude, Copilot or ChatGPT. Without one there is nothing to read the brain, and we would rather say so now than invoice you first.

We needten minutes of form-filling, forty-eight hours ahead. It is also how we find out whether this is going to work.

Straight up

What it isn't.

  • No ROI we made up. One number, the one you declared, with the date you declared it.
  • Hours freed are capacity, not savings, until you spend them somewhere else.
  • No agents in the entry offer. Agents come after the map, or they solve the wrong thing.
  • Some frictions are a headcount or a budget problem. We name those and stop.
  • Some of what we recommend, you can do yourself in an afternoon. We'll say so.

Not sure which pile your problem is in? That is what the call is for.

Track21

Book a 15-min call

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